Shipping Policy
SHIPPING POLICY
Thank you for shopping with EasyUSShip.
We work to process and deliver your order as quickly and reliably as possible. Please review the information below before placing your order.
ORDER PROCESSING
Orders are typically processed within 2–7 business days after payment has been successfully confirmed.
Business days do not include weekends or public holidays.
During holidays, promotional events, or periods of high order volume, additional processing time may be required.
ESTIMATED SHIPPING TIME
After your order has been processed and dispatched, estimated shipping time is generally:
7–15 business days
Delivery times are estimates only and may vary depending on your destination, carrier availability, customs processing, weather conditions, holidays, or other circumstances outside our reasonable control.
ORDER TRACKING
When tracking information becomes available, it will be sent to the email address provided with your order.
Please allow approximately 1–3 business days for tracking information to update after your shipping confirmation is sent.
SHIPPING COSTS
Shipping costs, when applicable, are calculated based on the destination, products ordered, and available shipping methods.
The final shipping charge will be displayed at checkout before payment is completed.
INTERNATIONAL ORDERS
International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not included in the product or shipping price.
Customs procedures may also cause additional delivery delays.
MULTIPLE PACKAGES
Depending on product availability and fulfillment location, items from the same order may occasionally be shipped separately.
If this happens, you may receive more than one tracking number.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your address, contact us immediately at support@easyusship.com.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
DELIVERY ISSUES
If your tracking information shows that your order has been delivered but you cannot locate the package, please:
1. Check around the delivery location.
2. Ask household members or neighbors.
3. Contact the shipping carrier.
4. Contact our customer service team if you still need assistance.
LOST OR DELAYED ORDERS
If your order appears to be significantly delayed or lost in transit, contact us at support@easyusship.com with your order number and tracking information.
We will review the shipment and assist you with the next appropriate step.
CONTACT US
For shipping questions, please contact:
Company Name: Fuzhou Jiligugu E-commerce Co., Ltd.
Company Address: Unit 2501-1, 25th Floor, Zhi Di Plaza, No. 89 Wusi Road, Wenquan Subdistrict, Gulou District, Fuzhou City, Fujian Province, China
Contact Information: +86 18766268649
support@easyusship.com